Privacy Policy

Last Updated: October 15, 2023

At Simply Shoe Store, we believe that elegance should extend to every aspect of your shopping experience, including how we handle your personal information. Your privacy is of utmost importance to us, and we are committed to protecting it with the same care and sophistication that we apply to our footwear collections.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website simplyshoestore.com or make a purchase from us. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Transaction Information: Details about products you purchase, including size preferences, style selections, and purchase history.
• Technical Information: IP address, browser type, device information, and operating system.
• Usage Information: Pages you visit, links you click, and other actions you take on our Site.
• Location Information: General geographic location based on your IP address to provide region-specific content and comply with tax regulations.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to provide and improve our services, with the following purposes:

• Process your orders and transactions securely
• Provide customer support and respond to your inquiries
• Personalize your shopping experience based on your preferences
• Send you information about products, promotions, and events (with your consent where required)
• Improve our website functionality and product offerings
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in operating our website, processing payments, fulfilling orders, and conducting business operations. These parties are contractually obligated to keep your information confidential and use it only for the services we specify.
• Payment Processors: With payment service providers like Visa, MasterCard, JCB, and PayPal to securely process your transactions.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our business, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate confidentiality protections.

4. Data Storage and Security

Your personal information is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security protocols including encryption, firewalls, and secure socket layer (SSL) technology for all transactions.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest possible standards of data protection.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: Request access to or a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction and Objection: Object to or request restriction of processing of your information.
• Marketing Preferences: Opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
• Account Information: Review and update your account information by logging into your account on our website.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand your preferences and improve our services.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly and cannot be switched off.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your size preferences.
• Targeting Cookies: Set by our advertising partners to build a profile of your interests and show relevant advertisements.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

7. International Data Transfers

As a global retailer serving customers worldwide (excluding Asia and certain remote areas), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a new effective date. We encourage you to review this policy periodically.

10. Contact Us